How to reach us
We answer during North American business hours, usually within one working day. Write to the address that matches what you need, or send us a message and we will route it.
Email us directly
Every address below reaches a monitored inbox. Use the one that matches what you need — it gets to the right person faster than a general enquiry does.
Sales and general enquiries
Questions about what the platform does, whether it suits your business, or how to get started.
Customer support
Existing clients: campaigns, billing, account access. Signed-in clients can also raise issues from the dashboard.
Privacy and data requests
Access, correction, portability, objection, and deletion requests. See the data deletion instructions for what happens next.
Security disclosures
Report a suspected vulnerability. We will acknowledge within two business days and will not pursue good-faith researchers.
Legal notices
Formal notices, intellectual property claims, and advertising platform partner enquiries.
Registered address
US International Media, LLC
2603 Main St
Suite 800
Irvine, CA 92614
United States
Telephone: +1 310 482 6700
For privacy requests please use privacy@mediapoint.ai rather than post, so that we can verify your identity and respond inside the statutory deadline. What we need from you, and how long it takes, is set out in our data deletion instructions and Privacy Policy.